EVERY PIECE OF GEM STONES IS TESTED BY OUR TEAM OF EXPERTS AND EXPERIENCED ARTISANS TO GENERATE MAXIMUM SATISFACTION TO OUR VALUED CUSTOMERS. CUSTOMER SATISFACTION IS OUR PRIMARY GOAL. WE WILL SHIP THE MERCHANDISE ONLY AFTER COMPLETING THE QUALITY CHECK. IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, THEN SIMPLY CONTACT US WITHIN 30 DAYS AFTER RECEIVING THE PRODUCT AND WE WILL REFUND THE AMOUNT AFTER RECEIVING THE PRODUCT BACK. THE PRODUCT SHOULD BE UNUSED AND IN SAME CONDITION AS RECEIVED. BEFORE RETURNING THE GOODS, PLEASE CONTACT FOR THE RIGHT DOCUMENTS TO BE REQUIRED FOR SUBMITTED WITH RETURN CARGO. DON'T FORGET TO LEAVE A POSITIVE FEEDBACK ALONG WITH A 5 STAR RATING ON YOUR PURCHASE. A SATISFIED CUSTOMER IS OUR TOP PRIORITY AND YOUR FEEDBACK FORMS THE BACK BONE OF OUR SUCCESS. WE ARE CO.